Terms & Conditions
1.1. These Terms & Conditions apply to products purchased via our website or placed through Isaaka’s social media, or offline on phone or chat or email or through our Customer Service Team which are all assets managed by Isaka Creations (brand ISAAKA), a company incorporated under the Companies Act, 1956, (“Company” or “Isaka Creations” and its successors and assigns)
1.3. IF YOU DO NOT AGREE WITH THE SUPPLY TERMS, PLEASE DO NOT ACCESS THE WEBSITE OR ANY OTHER ASSET OF THE LABEL CORP. FOR ANY PURCHASE OR SERVICE.
2.1. The website is a platform that facilitates the online sale and purchase of merchandise and services (“Services”) offered by us and/or third party vendors and service providers (Vendors). Title to the merchandise (“Products”) will pass directly from the Vendors to you (Customer).
2.2. isaaka.com has the right to change or discontinue any service at any time, without notice isaaka.com may add or modify the procedures, modes, processes or conditions of purchase at any time. Isaaka.com shall not be liable to customer (hereby referred as “you”) or to any third party for any modification, suspension or discontinuance of any aspect of the services.
3.1. Isaaka.com enables the sale of a variety of products. Shipping for all the products on the website shall be per the company’s policy, which may be changed by Isaaka.com from time to time.
3.2. In case you receive a damaged product, please get in touch with our Customer Service by writing to us on email@example.com. Damage will be assessed and a solution will be offered. The product may be replaced or other corrective measures may be taken to address the issue.
3.3 In case the product is out of stock, our Customer Service will get in touch with you and an exchange request will be raised, in case of no stock, for paid orders, the refund will be processed as a store credit only.
4.1. You should take all responsibility for your own actions in utilizing the products purchased by you; Isaaka.com shall not be liable for any such action.
4.2. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.
4.3. Isaaka.com shall not be responsible for any deficiency in payment of consideration payable towards the products purchased on the website.
5. PRICING INFORMATION
5.1. The pricing information relating to the product shall be as disclosed to you at the time of your purchase.
5.2. Isaaka.com does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to you.
5.3. While Isaaka.com strives to provide accurate information relating to products, services including pricing information, typographical and other errors may occur. In the event that a product or service is listed with an incorrect price or with incorrect information due to an error, isaaka.com may, at its discretion, contact you for instructions or cancel your order and notify you of such cancellation. Isaaka.com will have the right to modify the price of the product and contact you for further instructions via the e-mail address provided by you at the time of registration, or cancel the order and notify you of such cancellation. If isaaka.com cancels the order after the payment has been processed, the entire amount will be remitted to your account from which the payment was made.
6. CREDIT CARD DETAILS
You might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard, you agree to provide correct and accurate credit/debit card details to the approved payment gateways for availing services on the website. You shall not use the credit/debit card that is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/debit card details. Isaaka.com expressly disclaims all liabilities that may arise as a consequence of any unauthorised use of your credit/debit card.
7. WARRANTIES AND CLAIMS
Please note the standard warranties and the conditions for usage of the products in relation to each product. No claim (a) that is contrary to the above or (b) where products have been used contrary to the conditions of usage; will be entertained.
8. INDEMNIFICATIONS AND LIMITATION OF LIABILITY
8.1 You agree to indemnify, defend and hold harmless Isaka Creations (brand ISAAKA) from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Isaka Creations that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these supply terms or any additional terms applicable to the purchase of products.
8.2. In no event shall Isaka Creations and its officers, directors, employees, partners or vendors be liable to you, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not Isaka Creations has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with your purchase of the products and services herein. Notwithstanding anything to contrary, Isaka Creations’ entire liability to you under this Terms of Offer For Sale or otherwise shall be the refund of the money charged from you, under which the unlikely liability arises.
9. GOVERNING LAW
9.1. These Terms & Conditions and the relationship between you and Isaka Creations shall be governed in accordance with the laws of India without reference to conflict of laws principles.
9.2. All claims, differences, and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on or through the website or the relationship between you and Isaka Creations shall be subject to the exclusive jurisdiction of the courts at Bangalore, Karnataka and you hereby accede to and accept the jurisdiction of such courts.
10. GENERAL TERMS FOR OFFERS, PROMOTIONS, CONTESTS
10.1. Isaaka.com shall introduce various offers, promotions, contests from time to time. The terms and conditions for these shall be separately called out and Isaaka.com reserves right to change/ modify/ add/ delete any of terms and conditions on such contests or promotions at its discretion at any time without prior intimation.
10.2. While participating in such contests/ promotions, you hereby agree to release and hold isaaka.com harmless from any claims or demand.
10.3. Winners to contests will be decided by the team at Isaaka.com and Isaaka.com is not obliged or required to disclose the mechanism of the same.
10.4. Isaaka.com reserves the right to vary any of the terms and conditions of the contest and the decision of Isaaka.com shall be valid and binding on the contestants.
10.5. All personal information collected, in the course of this contest shall be kept confidential. isaaka.com shall use such information for communicating various marketing and promotional activities, subject to the contestant’s choice to receive such communications while entering the contest.
10.6. The participant’s profile must be public. Entries from private profiles can’t be viewed and therefore will be considered invalid.
10.7. If Isaka Creations shares any participants photo that does not mean that participant is a winner. A participant will only be considered a winner once Isaaka.com explicitly declares the same.
10.8. Entries being featured on Isaaka.com’s Instagram handle and facebook page are entirely up to the discretion of Isaaka.com.
10.9. If any entry is found to have abusive and profane language, or an attempt to attack the integrity, personality of an individual or an entity or where there is an attempt to harass any individual or entity or doing/having anything which in our view is demeaning or derogatory, such entry shall stand disqualified and or deleted from the contest and content. All other terms and conditions on the website not in conflict with these terms and conditions shall prevail.
10.11. All dispute based on this contest is subject to arbitration and jurisdiction of all such dispute shall be within the Courts of Bangalore, Karnataka.
10.12. This contest is void where prohibited by law.
11. PRIORITY SHIPPING
11.1. This is a service at an additional cost – costs vary based on the product and the pin- code where its needs to be shipped.
11.2. This is a service offered only on selected products and pin-code which can be confirmed by writing to our Customer Service on firstname.lastname@example.org
11.3. In case of unlikely circumstances of a delay in the arrival of the package for reasons beyond our control, Isaaka.com will not be liable for the same
11.4. If Isaaka.com is unable to fulfill the shipment in a timely manner, the extra fee will be refunded in the form of a store credit.