Here are Our Friendly Policies:
Terms & Conditions:
1.1. These Terms & Conditions apply to products purchased via or placed through Social Media, or offline on phone or chat or through our Customer Service Team which are all assets managed by Isaka Creations, a company incorporated under the Companies Act, 1956, (“Company” or “Isaka Creations” and its successors and assigns)
1.2. PLEASE READ THE TERMS & CONDITIONS CAREFULLY BEFORE PURCHASING
Return & Refund Policy
12.1 If you receive a damaged/defective product or a product that does not comply with the specifications as per your original order, please get in touch with our Customer Service
12.2. Upon receiving your complaint, isaaka.com shall verify the authenticity and the nature of the complaint and if we are convinced that the complaint is genuine, we will provide for a replacement if the product in stock. To authenticate, Isaaka Creations will require photographic evidence of the issue. If the complaint is frivolous or baseless, we reserve the right to take legal actions against you and you will be solely liable for all costs incurred by isaaka.com in this regard.
Shipping and Delivery Info
13. DELIVERY OF THE PRODUCT
Your shipping address and pin code will be verified with the database of Isaaka.com before you proceed to pay for your purchase. If your order is not serviceable by delivery partners, vendors, or your location is not covered by us, we would request you to provide us with an alternate shipping address which we expect to have on our delivery partner’s/vendor’s delivery list. If there is any dispute regarding the shipment of the products or services for the area not covered by Isaaka.com, we will not be held responsible for the non-delivery of the product. In case you book multiple orders for the products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible.
We always welcome your questions and feedback. For privacy-related issues, please contact us at:
6-C Hosekote, Hosekote Industrial Area,
Bangalore, India, 562114
Phone: +91 80 27971540-44