Privacy Policy

We appreciate the trust you place in Isaaka, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it. Isaaka.com is owned by Isaka Creations. Every effort has been made to check our information for accuracy. Descriptive or typographical errors are subject to correction.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

Isaaka,

6-C Hosekote, Hosekote Industrial Area

Bangalore, India, 562114

Phone: +91 80 27971540-44

Email us

 

The protection and security of your personal information is one of Isaka Creations’ top priorities. This Privacy Policy discloses Isaka Creations’ practice with respect to the information collected from the users of this website. By using this website you agree to accept the terms of this Privacy Policy as well as the website’s Terms of Use. By accessing or using this website you expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy. This Privacy Policy extends to both, users who visit the website but do not transact business on the website, as well as users who are registered on the website. “Personal Information” refers to any information that identifies or can be used to identify, contact or locate the person, to whom such information pertains including, but not limited to, name, address, phone number, fax number, email address, financial profiles, identification number, credit card information etc.

Personal Information Collected

By accepting this privacy policy, you authorize isaaka.com to collect, store and use any information that you provide on our website. The information collected by us are:

• All information entered by you on our website such as your name, address, contact number, email ID, chat history, and such other information sent by you via emails to our email ID.

• Information collected by means of cookies that are installed on your hard drive.

• Information such as the IP Address of your computer, the server from which you are accessing our website, details of web browser and operating system used to access our website, date, time and place of accessing of our website etc.

We may collect the following information:

first and last name,

street address,

city,

telephone number,

email address and,

when necessary, credit card information, when you:

Place an order from our website,

Register on our website,

Return an item or make an exchange,

Inquire about our services,

Create an account at Isaaka.com

Subscribe to our e-newsletters or email promotions

Participate in a marketing survey, promotion or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database.

Use of Information Collected

At isaaka.com, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you’ve requested. In order to do this, we collect information that allows us to:

Process and track your order

Provide the services you request

Contact you about the status of an order

Send you email promotions

Identify your product and service preferences

Customize our communications to you

Provide information concerning product recalls or products you have purchased

Improve our merchandise selection and customer service

Isaka Creations owns all the information collected via the website or applications installed on the website. As applicable, the information collected by Isaaka.com shall be used to contact you about the website and website related news and services available on the website; monitor and improve the website; calculate the number of visitors to the website and to know the geographical locations of the visitors; update you on all the special offers available on the website and provide you with a better shopping experience. This includes sending emails intimating the various offers on the website. You may at any time choose to unsubscribe from such email. Some of your information may be shared with and used by third parties who shall need to have access to information, such as courier companies, credit card processing companies, vendors etc. to enable them and Isaaka.com perform their duties and fulfill your order requirements. Isaaka.com does not allow any unauthorized persons or organization to use any information that Isaaka.com may collect from you through this website. However, isaaka.com is not responsible for any information collected or shared or used by any other third party website due to your browser settings.

Isaka Creations reserves the right to share any of your personal information to comply with the orders of subpoenas, court orders or another legal process. Your Personal Information may be disclosed pursuant to such subpoenas, court order or legal process, which shall be without notice to you.

isaaka.com may share collective information such as demographics and website usage statistics with our sponsors, advertisers or other third parties (such third parties do not include isaaka.com’s marketing partners and network providers). When this type of information is shared, such parties do not have access to your Personal Information. When you contact isaaka.com through any means such as chat/email, Isaaka.com reserves the right to include your email ID for marketing communications. You can unsubscribe from such communications anytime you wish to do so.

We offer choices about the types of information you receive from us. If you prefer not to receive emails or other communications from isaaka.com, please contact us at:

Isaka Creations

6-C Hosekote, Hosekote Industrial Area

Bangalore, India, 562114

Phone: +91 80 27971540-44

Email us

Please be sure to provide us with your exact name and address, so that we can be sure to identify you correctly. Because we plan our mailings in advance, it may take several weeks for your request to become effective. If you continue to receive our communications, please contact us again and we will make every effort to correct the situation.

How We Use Email

When you provide us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order at Isaaka.com, you will receive an email confirmation.

Updating or Reviewing Your Information

To update your customer information (name, address, telephone number and email address),

please contact us at:

Isaka Creations

6-C Hosekote, Hosekote Industrial Area

Bangalore, India, 562114

Phone: +91 80 27971540-44

Email us

Privacy of Children on Our Website

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our website. We encourage you to review our privacy policy periodically.

Questions or Comments

For questions, comments or assistance, we invite you to contact us at:

Isaka Creations

6-C Hosekote, Hosekote Industrial Area

Bangalore, India, 562114

Phone: +91 80 27971540-44

Email us

Cookies

Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Isaaka.com to provide you with uninterrupted service. isaaka.com does not use cookies to save Personal Information for outside uses.

If you set your browser to refuse cookies, please email us at info@isaaka.com to place your order. We also use cookies and pixel tags (tiny graphic images) to tell us what parts of our website you have visited. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.

We also may contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than Isaka Creations.

We collect personal information about users over time and across different Web sites when you use this Web site or service. We also have third parties that collect personal information this way. We also use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this website. They may collect anonymous information about your visits to our website. They may also use information about your visits to this and other sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major sites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifiable information about users of this website.

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These browser features are not uniform, so we are not currently set up to respond to those signals. You can control certain tracking tools. In particular, your browser gives you the ability to delete or reject browser cookies. If you block cookies, certain features on our website may not work.